FAQs – Frequently Asked Questions

What time does school start and finish?

We start school at 8:55am the whistle goes in the playground at 8.50am and gates open 8.45am. We would encourage children to be in the school playground from 8.45am to avoid lateness and the stresses this can bring. Children finish school at 3:30pm if they are not attending after school provision. They are collected from the playground.

What do I do if my child loses something?

Parents must either sew a name label into all clothing or write the child’s name in indelible ink.  We are able to provide the use of an indelible ink pen  in all classrooms. If an item goes missing your child must inform the class teacher and class teaching assistant and look in the lost property. We will do our utmost to find lost items but we are unable to provide a replacement.

Where can I buy the uniform?

There are particular items of uniform that we would encourage all children to wear so they feel a part of the Whitehall Park family. These items are compulsory to purchase from http://www.uniform4kids.com/ Uniform4Kids 1103/05 Finchley Road, Temple Fortune, NW11 0QB.

Tel:- 020 8209 0999

To find out more information about the uniform requirements, please see our uniform and equipment page here.

How can I sign up for Extended School Provision?

We have a page on our website dedicated to our Extended Schools Provision which allows you to see the timetables, download the booking forms and find out the latest news from Debbie Cox, our Extended Schools Leader. You can also pop into the office and request a booking form from Sylvia our Office Manager or Debbie.  We offer Extended Schools provision on a first come, first serve basis so please ensure that you fill your forms in and send them back to Debbie with full payment of the half term or full terms provision from yourself or your childcare provider.

You can email the forms or bring them into the office, whichever is easiest for you and our payment details are as follows:

Cheque made payable to – Whitehall Park School

BACs : Sort Code: 30-65-41

: Account Number: 33285468

If you would like to take part in extended schools but feel you may need an alternative payment plan then please contact Debbie Cox, our Extended Schools Leader or pop into the office to organise this as soon as possible.

Can I park at school?

We do not have a car parking facilities on site. The school is situated on residential roads and we ask parents to park legally and with due consideration for our neighbours.

Can my child leave a bike or scooter to school?

Yes, your child can cycle if they are accompanied by an adult.  A secure cycle shed is provided on site where children can store their bikes and scooters. We ask that children are strictly not allowed to use their bikes or scooters on the school site as there are health and safety issues with smaller children and crowds around pick up times.


What do I do if my child is being bullied?

Advise your child to speak to an adult in the school. This can be any member of staff that they feel comfortable with. You may also wish to support your child by talking to the teacher with your child.  We would encourage that they report any incident to the class teacher as they can observe behaviour during lessons and advise lunchtime staff as necessary. We take accusations of bullying very seriously and any incidents are dealt with appropriately and with speed. If you are concerned about your child please speak to the head teacher and never approach a child or the parent.

What should I put in my child’s bag?

Each day your child will be expected to read at home with you as part of their home learning expectations and they will be provided with a reading diary to record their progress in and they will change their books daily, or as requested. They will need to bring both their book and reading diary daily along with their home learning book which is brought in on a Friday and collected by their classroom teacher and handed out on a Monday. They will also need a water bottle, sun cream and a sun hat in Summer and a gloves and a warm hat in their bag in winter.

Can my child bring toys into school?

No, we normally discourage toys or collectables (e.g. football cards) being brought to school, unless the class teacher has specifically requested that they do. Please always check with the class teacher.

Can I receive the newsletter by email?

Yes, email head@whitehallparkschool.org.uk to be added to our mailing list. Alternatively, you can take a look at the newsletters on our website under ‘Contact Us’.

When is best to speak to my child’s teacher?

We would discourage parents from trying to talk to a teacher in the morning as they are busy preparing for the school day. We would advise you to speak to the teacher at the end of the school day after all the children have been dismissed. We can also make appointments in the school office for parents to see the class teacher or another member of staff.

What do I do if I have a concern about my child?

The first point of call would be your child’s classroom teacher. You can speak to them at the end of the school only once they have dismissed the other children or you can organise a meeting by visiting Sylvia in the office who will add it to the diary. If you have already spoken with your child’s classroom teacher and the problem has not been resolved then you can seek a senior member of staff, Nicki Wright and Harriet Smith are our Assistant Head Teacher’s who are non-class based and can support you in solving your problems. Please contact Sylvia to organise a meeting with either of them.

How can parents get involved?

We encourage parents to get involved in various ways from attending trips, workshops or to volunteer in school with jobs such as individual reading.

If you are asked to help or you would like to help please see Sylvia in the school office to go through some paperwork!

How can I volunteer to support on a trip?

We welcome parent and carer volunteers on trips to support and consolidate the children’s learning in a range of different contexts. We ask that anyone who wants to volunteer on a trip fills in the reply form attached the trip letter to show their interest. When the volunteer deadline is reached, the senior managers will pick parents at random and they will be informed by a response letter. Any parents who had requested to help on a trip but were unsuccessful will also be informed and the same selection process will be used for following trips. We aim to be as fair as possible and embrace the support we receive so thank you in advance.

Can I request time off for my child during term time?

Unfortunately we cannot authorise absences during term time, however, under exceptional circumstances, we may be able to authorise your child’s absence. Please see our Absence Policy and request form or collect them from the office to request this.